Reading Notes For Thomas J. Barrack’s Medium Posts

Two of Mr. Barrack’s recent posts:

March 22 – Preventing Covid-19 From Infecting the Commercial Mortgage Market

March 28 – Unpacking the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) to Support Small and Medium Sized Real Estate Tenants and Owners


  • Depressed revenues will increasingly depress, and when combined with hiccups in the credit markets, borrowing costs will continue to skyrocket, further compounding the inability of businesses to support jobs.
  • Without jobs, Americans will be unable to make payments on their mortgages, rent, credit cards, and automobiles; to acquire goods and services; and, to spend money at restaurants and coffee shops and in support of the gig economy
  • … loan repayment demands are likely to escalate on a systemic level, triggering a domino effect of borrower defaults that will swiftly and severely impact the broad range of stakeholders in the entire real estate market, including property and home owners, landlords, developers, hotel operators and their respective tenants and employees.
  • At a moment when liquidity is essential to avert public panic and to facilitate investments that respond to rapidly-changing and unprecedented economic conditions, the real estate financing market is in danger of inciting a liquidity freeze.
  • In particular, the banks, mortgage REITs and debt funds must agree on a collaborative solution — implemented with the reinforcement and support of federal government policy — to ensure stability moving forward.
  • Among other measures that may be taken, a key element will be averting rushed and widespread margin calls and other “mark-to-market” measures for a period of time under the real estate whole loan and commercial mortgage-backed securities (CMBS) repurchase agreements that lenders rely on to provide liquidity in the market.
  • In recent years, publicly-traded mortgage REITs and debt funds have taken on an increasing role in providing commercial real estate financing. This increase is due in part to federal regulatory measures taken in response to the 2008 financial crisis, as financial regulations taken at that time were designed to reduce exposure of banks to certain categories of commercial mortgages, such as construction or bridge loans, by making these loans more expensive from a capital perspective and imposing more stringent and burdensome underwriting standards.
  • Repurchase financing arrangements, through which banks purchase a portfolio of commercial mortgage loans from mortgage REITs or debt funds who agree to buy back the loans at a future date, have enabled banks to provide liquidity for commercial real estate borrowers while complying with the new regulations. Repurchase facilities also offer banks protection through the cross-collateralization of a diverse loan pool that spans multiple asset classes, mitigating exposure in the event of a downturn in a particular segment of the commercial real estate market.
  • Central to the fundamental credit structure of repurchase arrangements is each bank’s ability to “mark-to-market” the loans or CMBS the bank is financing and require the mortgage REIT or debt fund to satisfy any resulting “margin call” by partially paying down the advances on the affected loans
  • it is imperative that real estate lenders are not forced by their financing sources to meet their borrowers with rigidity during this time of heightened need. Under most repurchase arrangements, bank consent is required for mortgage REITs and debt funds to grant material waivers, concessions and modifications requested by their borrowers in order to adapt to the changing economic landscape, ultimately enabling a return to pre-pandemic operations.
  • From January 2008 to January 2009, hotel occupancy dropped to less than 60%. Currently, in the dawning hours of the COVID-19 crisis, hotel occupancy rates are approaching 0% and are likely to remain at those levels for the foreseeable future. Even assuming an optimistic estimate of 25% hotel room occupancy in the coming months, job losses are projected to total between 2.8 and 3.5 million — a roughly eight-fold increase compared to the 2008 financial crisis.
  • If unchecked, margin calls will take hold of the repurchase financing market and the liquidity constraints of lenders will force borrowers and their tenants to divert scarce capital resources towards loan and rent payments — a particularly grave concern in a pandemic context when capital must be allocated towards ensuring that businesses stay solvent and that health-related needs are met.
  • Faced with an unimaginable economic catastrophe, the White House, Congress, Federal Reserve, FDIC and supporting regulatory institutions can work to mitigate this crisis by bringing the banks, public REITs and private debt funds together to reach a solution that provides the liquidity necessary to sustain the commercial real estate market and broader economy.

  • the first week of April will be America’s first payment cycle since the implementation of our ambitious Health response and the first time the vast majority of interest, rental, and other payment obligations will be unmet by Americans and American businesses alike.
  • The Federal Reserve has many roles in the economy, but none of them is to take on credit risk.
  • Here’s how: The Federal Reserve will insist that Treasury contribute money from its new pot of $454 billion to a joint Fed-Treasury lending fund. The Treasury’s contribution you can think of as “equity” — that is, Treasury will stand in a “first loss” position on every loan made to corporate America. The Fed will contribute the “leverage” — the money that will help make loans but which is never put at actual risk. The loan fund will then make loans to businesses.
  • The overall size of the Fed-Treasury loan fund depends on how much risk-averse Fed money will be supplied for every dollar Treasury contributes.
  • Liquidity is how easily a business can convert a thing of value into cash. A liquidity problem is when that conversion process encounters friction.
  • This non-bank capital is critical to the support of consumer lending (installment, credit card, student, and auto loans), business lending, and real estate financing (i.e., commercial real estate (CRE) not guaranteed by Fannie and Freddie).
  • The lender either directly or indirectly bundles, or securitizes, the book of loans and sells different slices of the overall revenue stream from the bundled loans. These slices are called ABS — asset- backed securities — because they are securities that are backed by assets (which are the loan revenue streams).
  • Investors in these ABS are insurance companies, banks, asset managers, pension funds, and other large institutional investors. Their investments — especially investments by regulated entities like insurance companies — are in the investment grade tranches of these ABS (BBB and higher).
  • How do investors in ABS get the money to buy the ABS? Often by entering into liquidity transactions called repurchase agreements (or “repos”) with banks, who advance the cash to the investors and hold the ABS as collateral. The investor promises to repay the repo loan upon maturity (technically this is a sale-and-repurchase but it is viewed as a loan), which is usually short term (but is often rolled over into a new repo loan).
  • Imagine what happens to the value of ABS collateral (including commercial mortgage-backed securities, or CMBS) when: (i) students stop paying back loans; (ii) consumers stop paying down credit card or installment debt; (iii) mall tenants stop paying rent; (iv) nobody is paying to stay in hotels; etc. Two things happen: one, the ABS loses actual value (but on a big scale, not much value as it is only one month of payment missed); but two, and much bigger, nobody wants to buy those securities when the underlying contracts are not performing.
  • The market asks “who knows how long people will continue to not pay?” Values plummet, not because the underlying assets are not healthy (they are) but because there is a complete loss of confidence in these securities by the market.
  • Plummeting ABS values means plummeting repo collateral values, which means margin calls and repo foreclosures.
  • What is desperately needed is two actions: (i) for the Fed to step in and create a market for investment grade ABS and CMBS at pre-COVID advance rates to restore confidence and pricing in the market; and (ii) a margin call holiday or forbearance period (described below).
  • America needs the immediate cooperation and support from our banking sector from JP Morgan to Wells Fargo, who need corresponding regulatory relief, in order to successfully combat COVID-19.
  • In order for lenders to grant American businesses a “time-out” by forbearing rent payments, they need to be able to get forbearances from their lenders, the banks and other forms of credit such as commercial mortgage backed securities. Furthermore, these banks need to grant real estate lenders in the non-bank sector a “mortarium” on repo margin calls.

US Delivery System (7): Uber As Potential Disruptor

The Potential Disruptor: Uber

Uber, founded in 2009 and beta launched in San Francisco in 2010 on an AppShow, raised $8.1B in its IPO last year.

Uber is best-known as a ride-hailing company, the first of its kind in the new generation of gig-economy.

As the company grows, Uber has expanded into other areas, including UberEats.

Ride-hailing, in some way, is delivering people. UberEats, similarly, is delivering food.

Contrast to previous giants that create delivery systems with their own capital & employees, Uber is marching into this playground by facilitating the supply and demand, whether it’s people, food or other things.

During the current coronavirus pandemic, it has become more clear that moving people around is not the fundamental mandate of Uber; but matching the supply and demand is.

Consumers are increasingly using food delivery, grocery delivery and other tools to remain at home. No-contact delivery options have become popular.

Source: Techcrunch

In October 2019, Uber acquired the majority ownership of Cornershop, an online grocery provider in Chile, Mexico, and more recently in Peru and Toronto.

In March 19, 2020, on an investor update, Uber said

we’re actually now looking to test delivery, tested delivery and we have a Uber for health

Uber has transformed how people call a taxi; it may again transform the overall delivery system, starting from within cities.

US Delivery System (6): Amazon As Delivery Behemoth (Continu’d)

Amazon as a delivery behemoth (continu’d)

Growing capabilities in ocean, more vans & aircrafts

In 2016, Amazon registered itself with a federal agency overseeing ocean transportation, a step towards allowing it to serve as an intermediary for suppliers shipping merchandise in or out of the U.S.

Several month later, it was reported that Amazon had helped ship at least 150 containers of goods from China since October 2016, according to shipping documents collected at ports of entry that were compiled by Ocean Audit, a company specializing in ocean-freight refund recovery for shippers.

As of the beginning of 2018, Amazon’s freight shipping arm has shipped over 5,300 shipping containers from China to the United States. Amazon provides either simply the trans-Pacific portion of the trip or end-to-end service for companies that want it. That can include pick-up at the factory door in China,  shipment across the Pacific to a U.S. port, and trucking to Amazon fulfillment centers in the United States. Amazon Logistics and Beijing Joyo have published rates in their publicly accessible tariffs that describe the types of services and fees that their clients can utilize.

Amazon embarked in earnest on building its own last-mile network after UPS failed to bring orders to customers in time for Christmas in 2013, costing Amazon millions of dollars in refunds. [WSJ]

In 2018, Amazon ordered 20,000 Mercedes-Benz vans from Daimler. Since developing its own delivery network in 2018, Amazon .has built up a fleet of 30,000 last-mile delivery trucks and vans. As of Dec 2019 Bloomberg’s report, it has more than 800 delivery contractors in its last-mile network employing 75,000 U.S. drivers.

Amazon also has announced plans to order 100,000 battery-powered delivery vans from Rivian Automotive, an electric car-making venture it purchased a stake in earlier this year. The first of those battery-powered vans will hit the road in 2021.

Prime Air, the Amazon-branded planes, first debuted in Aug 2016. It first plane is a Boeing 767 owned by Atlas Air that had been converted into a freighter. Amazon announced deals with two aircraft leasing companies — Atlas, and another called Air Transport Services Group, or ATSG — in May 2016 to fly as many as 40 dedicated cargo planes over the next two years. [recode]

Atlas Air will be phasing in 20 Boeing 767-300s to carry Amazon’s freight, under the terms of a 10-year lease and a seven-year maintenance and operation contract. ATSG says its air services will eventually operate just as many planes for Amazon: 12 Boeing 767-200s that are covered by five-year leases, plus eight 767-300s with seven-year leases. [geekwire]

Amazon Prime Air plane
Source: recode

In May 2019, the main Air Hub at the Cincinnati/Northern Kentucky International Airport broke ground. Amazon will invest $1.5 billion. It can park 100 cargo jets and will open in 2021.

In 2019, after FedEx ended the services with Amazon, it announced a partnership with GE Capital Aviation Services (GECAS) to lease an additional 15 Boeing 737-800 cargo aircraft. These fifteen aircraft will be in addition to the five Boeing 737-800’s already leased from GECAS and announced earlier 2019.

“These new aircraft create additional capacity for Amazon Air, building on the investment in our Prime Free One-Day program,” said Dave Clark, Senior Vice President of Worldwide Operations at Amazon. “By 2021, Amazon Air will have a portfolio of 70 aircraft flying in our dedicated air network.”

「What’s News In China」

On May 24, Hubei Province besides Wuhan City would end the lockdown starting on May 25. The city of Wuhan, where the virus was first detected in December, is to remain locked down until April 8. // Time | Gov.cn


ANTA (HKG: 2020) reported its 2019 financial results, revenue growing 40.8% to ¥34 billion. Its FILA brand grows 73.9% in revenue, reaching ¥14.8 billion or 43.5% of the total revenue. // ANTA Presentation | prnewswire


 

US Delivery System (5): Amazon As Delivery Behemoth

Amazon as a delivery behemoth

50% of Amazon’s US packages

Amazon has been steadily growing its logistics operation over the last decade, and it now delivers more than half of all Amazon packages in the US.  “Our AlphaWise analysis shows that Amazon Logistics already delivers ~50% of Amazon US volumes, focused on urban areas,” Morgan Stanley said.

Share of Amazon Packages | Source: WSJ

Amazon needs to deliver about 5 billion packages per year. Amazon Logistics delivers about 20% of its U.S. package volumes from a year ago and is now shipping at a rate of 2.5 billion per year.

MS estimates UPS and FedEx have U.S. shipping volumes of 4.7 billion and 3 billion packages per year, respectively.

By 2022, Amazon Logistics will reach a volume of 6.5 billion packages per year , far exceeding its estimate for UPS at 5 billion packages per year and FedEx at 3.4 billion packages per year.

FedEx and UPS

In its 2018 annual report, published in Feb 2019, Amazon counted companies in “transportation and logistics services” among its rivals. “They had never done that before that day,” Mr. Smith (Founder, Chairman & CEO of FedEx) said. “So we took it seriously.”

In August 2019, FexEx said it decided not to renew the contract when it expires at the end of August, not delivering Amazon packages through its ground network. In June, FedEx said it was ending its air-shipping contract with Amazon in the U.S.

While FedEx is walking away from the largest e-commerce player in the U.S., FedEx is positioning itself as a go-to carrier for Target Corp., Walmart Inc. and the world of retailers that aim to compete with Amazon. [WSJ]

Meanwhile, UPS has been investing heavily to expand its capacity to handle more packages for Amazon and other shippers. UPS reported a surge in the volume of packages going through its air network in the June quarter. [WSJ]

Further, in the 2019 holiday season, Amazon blocked its third-party sellers from using FedEx’s ground delivery network for Prime shipments, citing a decline in performance heading into the final stretch of the holiday shopping season.

Shipping with Amazon

What is more concerning for other shipping & logistics companies is the new “Shipping with Amazon” program, reported by WSJ in Feb 2018.

Amazon expects to roll out the delivery service in Los Angeles in coming weeks with third-party merchants that sell goods via its website.

While the program is being piloted with the company’s third-party sellers, it is envisioned as eventually accommodating other businesses as well.

REITs Coronavirus Responses Roundup

Park Hotels & Resorts (PK)

    • March 9 – Withdraws 2020 Outlook
    • March 16 – Business Update
      • Withdraw guidance
      • Suspend and scale down operations
      • Draw $350 million from revolving credit facility
      • Pay one consistent dividend ($0.45/share), suspend all other dividends until year-end
      • Cancel / defer $130 million of $200 million CapEx
    • March 26 – Additional Update
      • Draw $650 million revolving credit facility
      • Alternative sources of revenue from applicable government authorities and hospitals such as providing temporary lodging for first responders, other medical personnel, military personnel, displaced guests and residents of communities where Park’s hotels are located
    • 2019 Q4 Presentation

Starwood Property Trust (STWD)

    • March 13 – Update
      • withdrawn its full year 2020 outlook
    • March 20 – Actions to Mitigate Impact of COVID-19
      • Currently all of Apple Hospitality’s hotels remain open and operational; implemented cost elimination and efficiency initiatives at each of the Company’s hotels by reducing labor costs and tempering certain services and amenities.
      • Postpone all non-essential capital improvement projects planned for 2020; a reduction of approximately $50 million in capital improvements
      • Suspend monthly distributions
      • Has recently drawn on its credit facility and currently has approximately $300 million of cash on hand. Current availability on the Company’s revolving credit facility is $145 million. The Company has no scheduled debt maturities for the remainder of the year and approximately $34 million in scheduled maturities in 2021.
      • Executive pay cut
    • 2020 Feb Presentation

Apollo Commercial Real Estate Finance (ARI)

    • March 25 – Open letter to stockholders & Investor Presentation
      • Pay one consistent dividend ($0.4/share)
      • ARI has secured borrowing facilities with six counter-parties with remaining terms ranging from six months to over three years, assuming the exercise of our extension options
      • ARI holds only two positions in commercial real estate securities totaling $68 million, neither of which are financed
    • 2019 Q4 Presentation

TPG Real Estate Finance Trust (TRTX)

    • March 18 – Declare Cash Dividend and Company Update
      • Consistent dividend ($0.43/share)
      • More than half of liabilities are comprised of term financings, including CLO’s
      • Less exposure to hotel (13%) and retail (0.6%), less than the 22% average of mREIT peers
    • March 23 – Update
      • Postpone previously announced Q1 dividend for one quarter, payable on July 14, 2020 to stockholders of record as of June 15, 2020
      • CRE debt securities portfolio – as of March 22, 2020, has an aggregate face amount of approximately $960 million, pledged as collateral under daily mark-to-market secured revolving repurchase facilities in the amount of approximately $760 million. Fluctuations in the value of CRE debt securities portfolio, including as a result of changes in credit spreads, have resulted in the Company being required to post cash collateral with its lenders under such facilities
      • If the requirements to post additional cash collateral continue to be material, there is no certainty that the Company will be in a position to continue to fund such payments.
    • 2019 Q4 Presentation

KKR Real Estate Finance Trust (KREF)

Restaurant Chains Coronavirus Responses: McDonald’s

McDonald’s (MCD)

    • March 16
      • for company-owned stores: close seating areas, focus on delivery, drive-thru and walk-in take-out
      • for franchisees: strongly encouraged to adopt similar operations procedures; the guidance is supported by franchisee leadership and is expected to be adopted by the majority of franchisees
      • most crew members with scheduled shifts will be redeployed to support serving customers in the Drive-Thru, carry-out and McDelivery
    • March 20
      • working with franchisees around the world in order to promote financial liquidity (e.g. rent deferrals) during this period of uncertainty
      • providing two weeks of paid leave for employees of company-owned restaurants who are impacted by the virus (announced on March 10)
      • franchisees and partners around the world are are supporting first responders, hospital and healthcare workers with free food and/or drinks in recognition and support of the work they are doing to help others.  
        • In the U.S., some franchisees are providing free lunches to children dependent on free school lunch programs where school is closed, others are providing free meals to healthcare workers and a franchisee in the Midwest is offering up their parking lots for Blood Drives
        • Across Europe, many markets are providing free drinks, coffee and meals to first responders and healthcare workers on the front lines
        • In Guatemala, the restaurants are providing food to workers who are constructing temporary hospitals to support treatment of those diagnosed with COVID-19.
        • In the Philippines, we will be providing food to medical health workers, NGO volunteers and parts of the population that are experiencing challenges accessing food
    • March 20, CEO Interview with CNBC
      • has suspended its buyback program several weeks ago
      • plan is to maintain its quarterly cash dividend of $1.25
      • In China, the epicenter of the virus, McDonald’s has reopened 95% of its restaurants
      • only 50 out of 14,000 McDonald’s U.S. locations have closed due to the pandemic
      • franchisees are working with lenders to restructure loans, and suppliers are extending payment terms
    • March 25
      • from 3/24 – 4/6, McDelivery through both Uber Eats and DoorDash is offering $0 Delivery Fee for any orders with a $15 minimum basket size
    • March 25 (Restaurant Business Article)
      • will temporarily suspend its all-day breakfast menu in the coming weeks as the chain simplifies its operations (still available during the morning)
    • Update: March 26, $1 billion borrowing
      • entered into a 364-Day Revolving Credit Agreement dated as of March 25, 2020; and borrowed the full $1 billion committed amount available under the Agreement
    • Update: March 27, $3.5 billion borrowing
      • On March 27, 2020, McDonald’s issued an aggregate principal amount of $3.5 billion of medium-term notes, pursuant to the existing medium-term notes program filed with the SEC and effective on July 27, 2018
    • Continuously developing thread of messages

Update: MCD 1-month chart as of March 27

Source: Google

Restaurant (Coffee Shop) Chains Coronavirus Responses: Starbucks

Starbucks (SBUX)

  • March 4, Open letter to all stakeholders
    • increased cleaning and sanitizing for all company-operated stores
    • pausing the use of personal cups and “for here” ware
      • continue to honor the 10-cent discount for anyone who brings in a personal cup or asks for “for here” ware
  • March 5, Updates on Starbucks China and Impact of COVID-19 on China Business
    • Starbucks China was able to start re-opening doors again. On March 5, the company announced 90 percent of the stores are open again, operating under modified hours and conditions
    • Last week, the Shanghai Reserve Roastery re-opened (Feb 26 in China) after being closed for more than a month
    • During the month of February, Starbucks China’s comparable store sales were down 78% versus the prior year
    • In the last fiscal week of February, relative to the prior week, average daily transactions per store improved 6% and total weekly gross sales in China grew 80%, reflecting the reopening of stores. In that last week, Starbucks China’s mobile orders accounted for approximately 80% of sales mix, with 30% Mobile Order & Delivery and 50% Mobile Order & Pay.
    • currently estimate that comparable store sales in China for Q2 FY20 will be down approximately 50% versus the prior year. Therefore, we expect a COVID-19-related headwind of approximately $400 million to $430 million to China’s revenue in Q2 FY20 versus prior expectations.
  • March 6, Letter to partners
    • First confirmed case: late last night (March 5), we learned one of our store partners at our 1st & University store in downtown Seattle was diagnosed with COVID-19 and is self-isolating at home for a period of time.
      • closed the store and initiated a deep clean overnight, following all recommended guidelines from the City of Seattle and King County public health authorities
      • these officials have encouraged us to reopen the store after further preventative cleaning, which we have already conducted, staffed by partners who have no known impact from COVID-19
      • look forward to welcoming our customers back very soon
  • March 11, Letter to partners
    • temporarily expanding catastrophe pay for COVID-19 partner care, in addition to benefits like sick pay, vacation pay or personal time off as available. Any partner who has been diagnosed with or exposed to COVID-19, or comes in close prolonged contact with someone in their store or household who has, is eligible for up to 14 days of catastrophe pay – whether or not they are showing symptoms
    • if have not had any known contact with someone diagnosed with COVID-19, but are showing symptoms, partners should stay home until remaining symptom-free for 24 hours. Can use temporary, expanded catastrophe pay for any scheduled shifts over a three-day period, and then similarly use additional benefits like sick pay, vacation pay or personal time off
    • certain individuals may consider taking extra precautions. Should they choose to self-isolate, are also eligible for up to 14 days of catastrophe pay with a doctor’s noted recommendation
    • The CUP Fund, started by partners, is always available. The fund is for partners to use when facing an unexpected financial hardship.
      • Starbucks is matching 50 cents for every dollar of partners’ donation
    • Other free mental health/counseling programs, including Employee Assistance Program, Headspace
  • March 11, Letter to customers
    • as we navigate this dynamic situation community-by-community and store-by-store, we may adapt the store experience by limiting seating to improve social distancing, enable mobile order-only scenarios for pickup via the Starbucks App or delivery via Uber Eats, or in some cases only the Drive Thru will be open
    • we will close a store if we feel it is in the best interest of our customers and partners, or if we are directed to do so by government authorities
  • March 12, $1.75 billion note offering
    • completed a public offering pursuant to an underwriting agreement, under which Starbucks agreed to issue and sell to the several underwriters (i) $500,000,000 aggregate principal amount of its 2.000% Senior Notes due 2027 (the “2027 Notes”), (ii) $750,000,000 aggregate principal amount of its 2.250% Senior Notes due 2030 (the “2030 Notes”) and (iii) $500,000,000 aggregate principal amount of its 3.350% Senior Notes due 2050 (the “2050 Notes” and, together with the 2027 Notes and the 2030 Notes, the “Notes”)
    • prospectus
  • March 15
    • Starting today, we will move to a “to go” model across the U.S. and Canada for at least two weeks to help prevent prolonged social gathering
      • pausing the use of all seating
      • Café, Mobile Order & Pay, Drive Thru and Delivery will still be open
    • temporarily closing company-operated stores in high-social gathering locations like stores that are located inside malls or on university campuses
    • In communities such as Seattle and New York with high clusters of COVID-19 cases, we will reduce operating hours or temporarily close select stores
    • invest up to $10 million in the CUP fund
    • temporarily expanding the Care@Work program to provide support for partners needing additional backup childcare options as a result of school closures.
  • March 17, Letter to customers
    • track store hours and closures via our website or the Starbucks app
    • delay the expiration of all Stars scheduled to expire between now and June 1, 2020
  • March 20
    • Today, we are making the decision to close access to our cafés altogether for two weeks and limiting our services to Drive Thru and delivery only.
      • Some exceptions will be made for those cafés serving in or around hospitals and health care centers in our efforts to serve frontline responders and health care workers.
      • changes apply to company-operated stores in the U.S. and Canada; licensed partners will make decisions for their properties
      • Delivery continues to be another option from those Starbucks locations still open through Starbucks Delivers in markets across the United States and Canada through the Uber Eats app.
    • To pay all store partners for the next 30 days, whether come to work or choose to stay home
    • for stores in or around hospitals, or communities with limited food options, will remain open with partners who are explicitly choosing to continue to serve
      • continue to work very closely with local, state and the federal government to continually assess how best to stay open, stay safe, and be part of the solution during this time
  • March 21 (first day after store closure and drive-thru only)
    • partners in every region around the U.S. and Canada showed up before dawn to open drive-thru-only experiences at their stores. They filled in for each other at short-staffed nearby stores. Stores that could open, did.
  • March 22 (Restaurant Business Article)
    • employees who work their shifts Mar.21 – April 19 are eligible for Starbucks Service Pay, worth an additional $3 an hour

Update: SBUX 1-month chart as of March 27

Source: Google